For law firms
More of the day billable. Less of it admin.
Intake, matter setup, time capture, prebills, filing. Orchard records how your firm does each one, down to the screens, the fields, the values and the order, until the procedure your people carry in their heads is written down for the first time. What repeats in that record becomes a supervised Playbook you own.
The shape of the problem
Where the hours actually go
Admin eats the billable day
Intake forms, matter setup, and billing prep are hours nobody bills and nobody wants, done by the people whose time is the product.
The process lives in one person’s head
The paralegal who knows how matters get opened correctly is the process. When they are out, the firm improvises.
The same details, keyed four times
Client and matter details get re-keyed between the practice system, the document store, email, and the ledger, by hand, every time.
What the record holds
Everything above is already happening. None of it is written down.
- The same matter number typed into the practice system, the document store, and the ledger, and how long each re-keying takes
- The order your staff move through the intake form, field by field, against the order it is printed in
- Whether the conflict-check screen is opened once or twice, and what is entered differently the second time
- Which prebill screens are worked straight through and which sit open waiting on a partner
- The copy out of the email, the paste into the time entry, and the gap between them
A week at one desk is tens of thousands of recorded observations. This is the kind of thing they hold.
The work
Intake, matters, and billing
The repeatable stretch of your firm’s own procedure, learned from your own staff rather than from a template.
- Opening a matter the same way, every time
- Carrying intake details across systems without re-keying
- Preparing prebills and surfacing unbilled time
- Filing documents where your firm actually keeps them
How it learns the work
Watched, learned, proposed, then armed by you
It starts by watching
Install quietly and keep working. Every five seconds Orchard records which application has focus and what was done inside it: the screen, the control, the value in the field, what was copied and where it landed. Never a screenshot, a printable keystroke, or a password.
Repeated work becomes evidence
One desk generates thousands of observations a day. Across weeks they resolve into the shape of the job: the steps, what varies each time, what never does, which exceptions are real rather than noise, and what the whole thing costs in hours. You do not have to know what to automate first.
It asks before it acts
When the evidence is strong enough, Orchard proposes the piece of the work it is ready to take on, with the receipts underneath it. Nothing runs until someone on your team arms it.
Supervised first. Autonomy earned.
Armed work runs supervised: outward writes wait for approval, every run keeps a step-by-step record, and your team decides when a proven Playbook has earned more room.
Where this work happens today
It records in the systems you already use
- Clio
- MyCase
- PracticePanther
- NetDocuments
- Microsoft 365
- Outlook
- QuickBooks
Orchard records at the interface, on the same screens your team already uses. No API, no integration project, and no system that has to expose its data before Orchard can see the work happening in it.
Control before autonomy
Your hand stays on the controls
- Not employee surveillance: Orchard keeps task structure, decisions, and outcomes — never screenshots, printable keystrokes, or passwords.
- Nothing acts unreviewed. Work begins supervised, and approvals sit in front of anything that leaves your systems.
- Autonomy is chosen, not assumed — and your team can pause everything at any time.
- Your business owns the result: the Playbook, its procedures, and the record of every run.